Παρουσίαση/Προβολή

(MISC286) -  KLEOPATRA NTELIOU

Περιγραφή Μαθήματος

 

This course teaches participants about the principles of Total Quality Management (TQM) and ESG critical factors (Environmental, Social and Governance).

ESG is the new set of standards measuring a business's impact on society, the environment, and denotes how transparent and accountable it is. Sustainability in practice includes the ESG concepts and criteria which are now recognized as important to all quality standards and models.

The topics covered during the course are: quality concepts, introduction to various standards and quality models combining the ESG principles, presentation of tools to improve quality using ESG principles deployment. There are also exercises and projects of TQM and ESG application.

The course gives focus on Leadership and Human Resource Management as a quality criterion leading to improvement and sustainable growth.  It also analyses in depth the role of Leaders in achieving quality and ESG performance results.

Moreover, the course is related to the following courses: Managerial and Leadership Theories and Skills, Organizational Behavior and HR, Management and Leadership of Changes and HR Systems, as they all include concepts and methods concerning concrete managerial and leadership skills which lead the way of Total Quality Management (TQM) and the Environmental, Social and Governing factors (ESG).

Ημερομηνία δημιουργίας

Πέμπτη, 11 Απριλίου 2019